Role & Responsibilities
· Manage a portfolio of opportunities, whilst identifying, developing and coordinating a tailored solution against such opportunities
· Engage with trade lane managers, overseas counterparts, key account management, product and operations etc to leverage and maximize sales output
· Take an active role in hand over of won opportunities with the Implementation Team ensuring that the customer, the solution and the process sold is handed over effectively to ensure a successful on boarding process
· Support development and business expansion of existing key accounts in conjunction with key account managers, field sales and other internal colleagues when required
· Monitor and communicate major trade and industry developments, including competition activities, their strength and weaknesses to the management, and with specific action plans to combat
· Think outside the box is designing solutions, developing RFQ responses, PowerPoint Presentation that reflect Damco' as best in class
· Objective is to achieve gross profits of minimum a few times of the fixed costs, through creating, developing and maintaining relationships with both new and existing client/customer
· As a part of the Commercial organization, be in front of customers and present solutions designed in order to be an active player in closing opportunities
· The position holder is not required to deliver the operations and service on his/her own, instead will guide for implementation, with ultimate ownership of the client, service delivery and customer satisfaction
Key Performance Indicators
· Monthly delivery of CM1 Budget
· Maintenance and achievements of sales pipeline targets
· New Business Conversion Ratio
· Number of customers developed
· Achieve specific trade lanes, Damco products, and industry segments objectives as outlined at time by the management
· Presentation abilities and Team Player
Key Competencies
1. Behavioral
· Strategic approach to developmental solutions
· Experience with developing solutions, problem solving and KPI Management
· Solid understanding of SCM, Freight, LSS and contract logistics solutions.
· Good analytical/conceptual skills combined with strategic acumen.
· Out of the box approach to End to End Solution mapping
· Commercial awareness
· Desired career progression through proven capabilities
2. Technical
· Process mapping - SOP or KPI Development / reporting
· PowerPoint and Excel champion
· RFQ Writing and Responding experience
· Ability to work under pressure and within tight timelines
· Knowledge of sea and air freight, warehousing and distribution, and documentation
· Experience with one or multiple Damco core industry verticals such as Retail, High value consumer goods, Food/Reefer, Technology, Chemical, Mining.
Experience
The ideal candidate holds experience and capabilities as described:
· Experience working with the Freight 3PLe industry, ideally having held a position that involved the development or deliverance of solutions for Supply Chains
· Ability to create ‘instant respect' based on experience, insight and personal presence
· Have experience in freight terminology
· Able to engage internal and external stakeholders as required
· Experienced in working with customers to identify and understand needs/opportunities, and work with subsequent development
· Full understanding of the dynamics of Damco's current organisational structure
· Strong interpersonal and communication/listening skills - ability to engage stakeholders, build buy-in and excitement, working in a matrix organisation
· Disciplined, structured, with a balance between analysis/strategy and tactics/action
· Focused and execution driven - show energy and passion
· Professional corporate appearance
Languages
· English - professional level
· French - professional level
Contact information:
please contact Mr Ferdinand.Basame@damco.com
With 10,800 professionals in over 300 owned offices around the world, Damco manages more than 2.5 million TEU of ocean freight and supply chain management volumes and more than 110,000 tonnes of airfreight, annually.
