Area of responsibility: · To drive profitable growth focusing on Safmarine's core markets(volume & yield) · To ensure professional Sales approach adopted in the sales organization in Israel · Continuously deliver & improve sales efficiency measures, KPI's & other targets · To Maintain first class relationships with customer base in Israel · To enhance customer service export KPI's and deliver and improve CSE efficiency measures · Ongoing focus on Customer Satisfaction and customer engagement generally and through the Customer Satisfaction Survey · Embrace new sales tools including but not limited to Sales Force, Quote tool, Commitment tool, Bucket tool · Actively support relevant SCL initiatives Essential job tasks: · Lead the Sales & Customer Service Team in Safmarine Israel · Develop talent, competences, engagement · Follow up and take appropriate actions on EES results and other organizational surveys or feedback · Ensure frontline sales is carried out in line with Safmarine strategy · To provide an exemplary sales experience through internal/external processes and differentiate on Access and dominate on Experience · Coordination with internal suppliers and stakeholders with regards to sales issues · Support and work closely with Customer Service to ensure delivery of offering and reaching or exceeding joint targets · Ensure proactiveness and efficiency in the organization · Actively develop SCL relation with customers · Fulfill or exceed of established KPI's and targets · Relentless focus on cashflow and DSO improvement · Effectively manage ‘Dual Branding' model Learning Opportunities: · Leadership, management and development of a team · Individual talent development · Organizational design · Process and change management · Risk management · Efficient interaction with other functions · Authority and responsibility Generic Characteristics: The ideal candidate will be · A person who has a strong business and customer understanding · A person with experience in management or alternatively a person with the adequate characteristics and ambitions to pursue the experience · An individual, who is decisive, competitive, has a sense of urgency and results - thereby delivering objectives and increasing business performance. · A leader that inspires, motivates, coaches, communicates and collaborates and thereby drive the necessary changes in both process and organization. · An initiator with excellent skills in relationship and management. The position will require the candidate to perform as a Leader of others: Prioritize and set objectives · Delegate and follow up · Coach and develop direct reports · Assess individual- and team-performance and hold direct reports accountable · Manage boundaries and promote resource sharing between teams · Inspire to success Experience:
Experience from Sales is essential Multi-functional experience also considered an advantage. Previous experience in leading a team is a selection criterion though high performers with leader-talents are equally encouraged to apply.
Language needed in position
Hebrew and English must be commanded verbally and in writing.
Deadline of the Application:
Contact information:
Israel HR Manager - Hava Rot : Hava.Rot@maersk.com and Israel Cluster TOP - Steve Felder : Steve.Felder@maersk.com